rustdesk not ready check your connection

ELiv 2025

3 min read

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06-03-2025

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RustDesk is a popular open-source remote desktop application, but sometimes you might encounter the frustrating "Not Ready, Check Your Connection" error. This message usually indicates a problem with the connection between your client and server, preventing a successful session. This comprehensive guide will help you troubleshoot and resolve this issue.

Understanding the "Not Ready, Check Your Connection" Error

The "Not Ready, Check Your Connection" error in RustDesk means the application hasn't successfully established a connection to the server or another client. This can stem from various issues on either your local machine or the network. Let's explore the most common causes and solutions.

Common Causes and Solutions

1. Network Connectivity Problems

• Firewall or Antivirus Interference: Your firewall or antivirus software might be blocking RustDesk's connections. Temporarily disable them to see if this solves the problem. If it does, configure your security software to allow RustDesk through. Specific port numbers (TCP and UDP) are often listed in the application's settings or documentation.

• Router Issues: Network Address Translation (NAT) problems on your router can prevent proper connection. Check your router's settings for port forwarding. You might need to forward the ports RustDesk uses. Consult your router's documentation for instructions.

• Internet Connectivity: Ensure you have a stable internet connection. Run a speed test to confirm your bandwidth and latency are acceptable. A weak or interrupted connection can easily prevent RustDesk from working correctly.

• Incorrect IP Address or Domain: Double-check that you're using the correct IP address or domain name for the remote connection. A simple typo can cause connection failures.

2. RustDesk Server Issues (Less Common)

While less frequent, occasional problems can arise with the RustDesk server infrastructure itself.

• Server Outage: Although rare, server-side outages are possible. Check the RustDesk community forums or social media for announcements about outages.

• Server Overload: High traffic on the RustDesk servers can sometimes lead to connection problems. Try connecting again later.

3. Client-Side Issues

• Outdated RustDesk Version: An outdated version of RustDesk might contain bugs that affect connections. Update to the latest version to benefit from bug fixes and improvements.

• Conflicting Software: Other applications running on your computer might conflict with RustDesk. Close unnecessary background processes to see if it resolves the connection problem.

• Corrupted Installation: A corrupted RustDesk installation can lead to various problems. Try reinstalling the application after completely removing the previous version. Make sure to delete any remaining files or folders.

• Incorrect Settings: Check your RustDesk settings. Incorrect configurations can prevent connections. Review the official documentation to ensure your settings are correct.

4. Using the Correct Connection Method

• ID and Password: Ensure the ID and password match between the client and host machine. Mismatched credentials will prevent connection.

• Network Configuration: The correct network configuration (e.g., selecting the correct network interface) is important, especially if you're using RustDesk across multiple networks.

Advanced Troubleshooting Steps

If the above steps don't resolve the issue, consider these more advanced steps:

• Check your system logs: Look for any error messages related to RustDesk in your system's event logs. These logs might provide clues about the cause of the connection problem.
• Run a network diagnostic tool: Tools like ping (command prompt/terminal) can help verify network connectivity to the remote host.
• Try a different network: If possible, connect to RustDesk using a different network (e.g., mobile hotspot) to rule out network-specific issues.

Prevention Tips

• Keep RustDesk Updated: Regularly update RustDesk to the latest version to benefit from bug fixes and performance enhancements.
• Configure Firewall and Antivirus: Properly configure your firewall and antivirus software to allow RustDesk through.
• Use a Stable Network: Use a reliable network connection with sufficient bandwidth for smooth remote desktop sessions.

By systematically working through these troubleshooting steps, you should be able to resolve the "Not Ready, Check Your Connection" error in RustDesk and enjoy smooth remote desktop sessions. Remember to check the RustDesk official documentation and community forums for the latest information and support.